PRIVACY POLICY

1. INFORMATION COLLECTION
We collect personal data when you:

• Create an account
• Make purchases
• Subscribe to communications
• Contact customer service
  This includes: name, address, payment details, and browsing activity.

2. PURPOSE OF PROCESSING
Your information enables us to:

• Process orders and payments
• Provide customer support
• Improve products and services
• Prevent fraudulent activity
• Send marketing (with consent)

3. LEGAL BASIS
Processing is based on:

• Contract fulfillment (order processing)
• Legitimate business interests
• Your explicit consent (for marketing)

4. DATA SHARING
We may disclose information to:

• Payment processors (Stripe, PayPal)
• Shipping carriers (USPS, FedEx)
• Marketing platforms (Klaviyo)
• Legal authorities when required

5. INTERNATIONAL TRANSFERS
For transfers outside your country:

• We implement Standard Contractual Clauses
• Ensure adequate protection measures
• Comply with applicable data protection laws

6. DATA RETENTION
We retain personal information:

• For active customer relationships
• To meet legal obligations (typically 5-7 years)
• For business records and analytics

7. YOUR RIGHTS
You may:

• Access your personal data
• Request corrections
• Delete your information
• Restrict processing
• Object to marketing
• Request data portability

8. COOKIES
Our website uses:

• Essential functional cookies
• Performance analytics cookies
• Marketing cookies (with consent)
  Manage preferences via cookie banner.

9. SECURITY MEASURES
We implement:

• SSL/TLS encryption
• PCI DSS compliance
• Regular security testing
• Role-based access controls

10. POLICY UPDATES
We may modify this policy. Material changes will be notified via email or website notice.

11. CONTACT
For privacy inquiries, please use the secure form in your account.