DELIVERY INFORMATION

PROCESSING TIME
Orders typically ship within 1-3 business days (excluding weekends/holidays). During peak periods (November-January), allow 3-5 business days for processing.

DOMESTIC SHIPPING (U.S.)

  • Standard: 3-7 business days ($5.95)
  • Express: 2-3 business days ($12.95)
  • Free shipping on orders over $75

INTERNATIONAL SHIPPING

  • Canada/Mexico: 5-10 business days ($14.95)
  • Europe: 7-14 business days ($19.95)
  • Worldwide: 10-21 business days (rates vary)
  • Customs/duties may apply

ORDER TRACKING
You’ll receive:

  • Instant order confirmation
  • Shipping notification with tracking #
  • Delivery updates from carrier

SHIPPING RESTRICTIONS
We cannot ship to:

  • PO Boxes
  • Freight forwarders
  • Certain restricted countries

MULTIPLE ITEM ORDERS
May ship separately if:

  • Items have different stock locations
  • Some products require special handling
    Separate tracking numbers provided

DELIVERY ISSUES
For problems:

  1. Check tracking first
  2. Contact carrier directly
  3. If unresolved, notify us within 14 days

IMPORTANT NOTES:

  • Business days = Monday-Friday
  • Signature may be required
  • Address changes must be requested pre-shipment
  • Allow 48 hours for tracking to activate